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Specificate chiaramente la posizione lavorativa alla quale siete interessati e, se sapete che c’è una gara o un numero di posti a disposizione, includete tale informazione nella vostra cover letter.
Mettete in evidenza le vostre qualifiche, le vostre competenze e la descrizione delle mansioni rivestite in passato e spiegate al datore di lavoro perché sareste perfetti per ricoprire tale incarico in base alle vostre esperienze.
Di seguito un esempio concreto di una cover letter adatta ad un lavoro pubblicizzato:
November 19, 2012
Ms. Jamie Hopkins
Store Manager
Finner’s Coffee & Tea
607 Youngman Road
Ottawa, Ontario
N1G 7K4
Dear Ms. Hopkins:
As a regular customer at Finner’s, I am always impressed with the quality of customer service I receive. When visiting the Youngman Road location recently, I learned that a part-time cashier position is currently available. Although I am a student, I have a flexible schedule and am available to work 18 to 25 hours a week. I believe that my previous customer service experience, my excellent work ethic, and my love for coffee will make me a great member of the Finner’s team.
As you will see from the enclosed résumé, I have four years of customer service experience, with three of those years relating specifically to the food-and-beverage industry. During these years, I developed a passion for coffee and a rich knowledge of coffee and espresso products. With years of experience preparing coffee and espresso beverages, I am extremely competent and self-sufficient when producing high-quality coffee products. With this comprehensive base of product knowledge combined with my superior customer service skills, I know that I would be a beneficial addition to the Finner’s staff.
I have consistently maintained a professional and kind demeanour when dealing with customers. In my previous position, I received many customer compliments about my prompt and friendly service. I also received a staff award, presented to me by my regional manager, for my composed problem-solving in periods of high customer volume and stress.
Thank you for taking the time to review my résumé. I look forward to speaking with you soon about how I can contribute to the positive and exciting environment at Finner’s. I will contact you next Wednesday, November 28, after 3:00 p.m. If you need to reach me in the meantime, feel free to call me any time of day on my cell phone at 613-555-4545.
Yours sincerely,
Michelle Scott
Enclosure (résumé)